In a previous article, I answered a question from a customer with multiple businesses. That customer wondered if splitting a tinyEmail LTD account bought on AppSumo into separate accounts for different companies is possible.
The answer is yes. This article explains how to do that.
Step 1: Contact tinyEmail customer support
Get in touch with tinyEmail's 24/7 customer support service. You can reach us via email, a support ticket system, or a dedicated helpline. When you contact us, be sure to mention the reason for splitting the email credits.
Step 2: Email verification
You'll need to provide the new email address. Following confirmation and clarification, our support team will send a verification code within 24 hours to that email. This code is a critical security measure to ensure the integrity of the email address change.
Step 3: Share the verification code
Once you get the verification code, promptly share it with the tinyEmail customer support representative assigned to your request. This step is vital. It validates your ownership of the new email address. The tinyEmail customer support team will carefully verify the provided verification code.
Step 4: Processing the change
Once we're certain it's your email, the support team will change the account limit. This modification is typically handled at the backend and the changes can take up to 72 hours to fully propagate. tinyEmail will issue a final confirmation once the email address has been successfully updated.
Now you know how to split email credits.