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Upload an Audience File to tinyEmail
Upload an Audience File to tinyEmail

Importing subs has never been easier

Amanda Payne avatar
Written by Amanda Payne
Updated today

Manual data imports just got a lot less manual. Our AI-assisted bulk import tool automatically matches, finds duplicates, and detects other errors. Here's how.

Uploading a file

Go to the tinyEmail dashboard and click Audience on the side menu. Click the Add new button and select Upload file.

You can upload a CSV file (maximum file size 10 MB) with any number of rows as long as each row has one record. No other file formats (e.g. txt) are accepted.

In the popup window:

  1. Enter a unique name for the file upload.

  2. Check the box to confirm that you have permission to send these contact email messages.

  3. Click Continue.

Adding records

There are two ways to add records:

  • Download the sample CSV file from the Upload new audience popup window. Add a new record to each row. Save the file on your device and then upload the CSV file to tinyEmail.

  • Manually enter records, row by row, on the Bulk Add Customers page.

Uploading a CSV

Click the Upload data from file button. Locate the CSV file on your device and import the records.

Confirming headers

After you upload the CSV file, confirm the data mapping. For each column of data, tinyEmail opens three sample records. The page also displays the expected data label (e.g. Email).

  • If the label is correct, click the Confirm mapping button.

  • If not correct, click the field and select the correct label on the drop-down menu.

Repeat the steps for each column with data. When the mapping work is complete, click the Review button at the bottom of the page.

If a block has no data, you don't need to click the Confirm mapping button.

Fixing errors

The next page displays errors, if any. Duplicates, incorrect data formats, and inconsistent information are automatically detected and highlighted.

  • Hover the mouse on a highlighted cell to see the error.

  • To filter the table, check the box to only show rows with errors. (optional)

Some errors (like a badly formed email address) can be fixed directly on this page. Some errors cannot. In those cases, go back to the CSV file and fix the errors. Upload the file again and re-do the data mapping.

When the data are error-free, the page displays a message All rows pass validation. Click the Upload button.

Confirming the upload

To see the upload results, click the Audience link on the side menu. Scroll down the page and locate the new audience. tinyEmail adds a Manual tag to the audience row.

Click the audience name to see a list of subscribers and engagement data once you start using the audience.

That's it.

Your manual data import is complete!

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